Shipping Policy
Thank you for shopping with Owl Create With You! Below you’ll find important information about how and when your order will be shipped.
Processing Time
All orders are processed within 5 business days to 1 week (excluding weekends and holidays). Orders are shipped from Garland, Texas (ZIP code 75043).
You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and selected shipping method. Delivery times vary depending on destination and carrier, and begin after processing is complete.
Returns & Shipping Responsibility
- Customers are responsible for return shipping costs on all returns or exchanges.
- If you receive an incorrect or damaged item, Owl Create With You will cover the return shipping cost. Please contact us within 7 days of delivery so we can assist you.
Returned items must be unused and in original condition.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. Owl Create With You is not responsible for delays or lost packages due to incorrect or incomplete addresses.
If you have any questions regarding shipping, feel free to contact us—we’re always happy to help! 🦉🎨